Incident Response

When a computer hack or other cyber incident strikes, every second counts. R3 provides expert, rapid-response incident response services to isolate intrusions, remediate potential damage and safeguard your organization from further attack. Our team includes a unique blend of seasoned professionals: a lawyer with 30 years of cyber-law experience, a former FBI cyber agent, and two former detectives from the Austin Police Department’s computer forensics unit. This highly skilled team brings together legal, investigative, and technical expertise, making R3 uniquely positioned to handle even the most complex cyber breaches.

Our priority is to act swiftly and decisively to mitigate damage, identify the source of breaches, and outline a clear path to recovery. We leverage our vast experience to quickly analyze and contain threats, developing tailored remediation strategies to prevent further damage. With R3’s incident response services, you gain a trusted partner with the specialized knowledge and responsiveness necessary to address critical, time-sensitive cyber matters with confidence.

Forensic tools and techniques

Our veteran team has decades of experience in civil and criminal forensics investigations and has conducted hundreds of IR investigations. R3’s team utilizes forensic techniques and technology to determine how the threat actor bypassed your security, what the threat did once they established a presence in your systems, and the extent of the damage they may have caused. The purpose is to establish the tactics, techniques, and procedures of the threat so that you can make informed decisions to reestablish normal business practices, handle the public relations aspect of the incident, and decide what actions you need to take to comply with regulations and laws.

Triage approach

R3 works fast to triage active breaches, which allows for a rapid initial assessment of the event, and iterative testing to ensure effective containment and eradication of the threat.

Guidance

R3 will conduct a Root Cause Analysis (RCA) with the goal of identifying the reason or reasons the threat actor was able to exploit your systems.  This reduces the chance of future issues and enables organizations to strengthen controls and improve risk reduction measures.

Detailed Reporting

R3 provides organizations with customizable reporting options allowing them to choose how and when information is reported. Reports can be oral or written reports and timing can be on an as needed basis or on a regular schedule during the incident.  The frequency and depth of these briefing and reports can be adjusted on the fly to suit to help organizations understand and deal with situations as events unfold.